Customer Reviews

When You Craft Differently, People Take Notice.

Read Our Customer Reviews

Based on 170 reviews
101%
(171)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
S
The Bed of Roses
Shannon Fitzgerald
Gorgeous and Luxurious!

After hearing wonderful things about Harbor Springs Mattress Co, I decided to treat myself to one of their luxurious, handmade mattresses. The Bed of Roses has far exceeded my expectations in every way. First of all, it's just stunning - I didn't even want to cover it with sheets. And the comfort level is like nothing I've ever owned. It's supportive and sturdy while also feeling soft and plush. Worth every penny!

Best Mattress Buying Experience

We were in need of a new mattress for our new home. My Husband said he saw a commercial and that I should go to the Harbor Springs Mattress Co. When I walked in I was greeted by a very friendly young lady that told me everything about the mattress and how they were made. I loved the idea that the mattresses were made locally. The mattress is HEAVENLY.

G
The Harbor Light
Glenn Jessee
A great night’s sleep and more…

What superior products!! We bought one new bed for the master bedroom and immediately replaced all the beds in our home with Harbor Springs mattresses. Not only do the mattresses provide the best sleep ever, but we appreciate that we are not just customers, but are made to feel like friends and family. The attention to detail and follow-up are extraordinary and part of what makes dealing with a small, local company so special. And adding to the quality of product and service is the knowledge that our purchases support a local business providing good jobs here in Northern Michigan!

Trillium Mattress

We recently purchased the Trillium mattress at the Rochester store and couldn't be happier with our choice! Our salesman, Rick, was very knowledgeable and helped us pick our perfect mattress. The comfort level is outstanding—perfect balance of softness and support that helps us sleep soundly through the night. The mattress contours to our bodies without feeling too firm or too plush, and we wake up feeling refreshed. Definitely worth the investment for anyone seeking a great night’s sleep. Highly recommend!

Z
The Harbor Light
Zac & Misty Taylor
The Harbor Light

One word AMAZING! We went to the store in Traverse City, just wanting to check out the mattresses, We had no intention of buying anything in that price range. We just wanted to see what the “fancy” mattresses looked like. After trying them all out we learned that they offered special financing and the interest rates were zero percent. About an hour later we were the proud owners of a king size harbor light. Pam was very knowledgeable and made us feel right at home. It was meant to be.
6 months later we have turned the mattress twice and just flipped it over. Yes they’re double sided! Make sure you have at least 4 people to help flip a king mattress. It is a heavy beast! May we suggest that the company puts handles in the side for extra added help.
I also wanted to mention one noticeable health difference. Other than sleeping better and having less pain, I am also breathing better. I wear an Apple Watch at night. Within 2 nights my respiratory rate (breaths per minute) dropped from 26 to 17! I am certain my heart is not working so hard because of our harbor light mattress. Definitely coming back for a twin once the king is paid for. 😉 Thanks again!

R
The Harbor Light
Rick & Rita Smith
The Harbor Light

We were looking to buy a new mattress and when visiting Harbor Springs, Mi on a ski trip last winter we stopped by Harbor Springs Mattress Company. Dar greeted us and explained all the mattresses to us and how they use all natural materials. She also gave us a tour of the factory where we could see how caringly the mattresses were assembled. Very impressive operation.

We decided to purchase a king size Harbor Light mattress with hinge, mattress protector with wool, and the Embrace bed frame as well.

The delivery company ,White Star Movers, was very professional and did a great job setting it all up in our 2nd floor bedroom.

We highly recommend Harbor Springs Mattress Company to anyone looking to buy a new mattress.

Thank You Harbor Springs Mattress Company!

Rick & Rita Smith
Royal Oak,MI

L
The Harbor Light
Lisa Rolen
Harbor Light Dream Come True

Best sleep of all time! I didn’t get to try the Harbor Light mattress out. I live in Virginia so I spoke with several people in the company. Armen was great to work with and steered me to the perfect mattress. I also purchased the mattress topper so my sleep and comfort is amazing! If shopping for a new mattress you can’t go wrong with buying from Harbor Springs Mattress in Michigan.

Harbor Springs Mattress Co is amazing!!

Prior to working with Harbor Springs Mattress Co, every mattress purchase we made was a disappointment. None of the mattress retailers we previously dealt with genuinely cared about the customer once the purchase was secured. To them, business was about a sales quota rather than satisfied customers.

When our latest box mattress “experiment” failed in the fall of 2023 we were less than excited to go through this cycle again. This time around, instead of looking for a mattress, we instead chose to look for a mattress maker focused on building a solid company, product, and reputation.

Our search led us to the Harbor Springs Mattress Co website and their unique story. Intrigued, we decided to take a closer look.

The heart of every good mattress is a quality inner spring and, in our opinion, the HSM inner spring construction is superior. Kay Fagan at the Traverse City Store was very knowledgeable about the product and the company and took time to work with us during our visit explaining the differences in each model.

We elected not to order a box spring as we had a fairly new box spring (or so I thought). Turns out what we thought was a “box spring” was actually a “foundation” which doesn’t offer sufficient flexibility. Armen took the time to educate us on these differences and offered excellent customer service in working with us to address the foundation/box spring issue.

We know we made the right choice. If you are looking for a mattress and a mattress company you can trust, we highly recommend you look at Harbor Springs Mattress Co.

Joe & Lisa Z.
Ann Arbor, MI

Roses are red!

Roses are red, violets are blue,
A Moonbeam mattress brings nocturnal bliss to you!
Every night, my Moonbeam mattress floats me to dreamland,
As only all natural fibers of cotton, wool and latex can!
The innerspring support makes my mattress divine,
All wrapped in elegant jacquard fabric so fine!
Tufts of wool pom poms,
All placed by skilled hands,
Keep things together,
and looking just grand!
So take it from me,
If you want to feel good,
Then trust only in the best,
No other will do,
Get a Moonbeam Mattress made specially for you!

Best wishes!
Margaret N.
Arroyo Grande, CA

R
The Cozy
Renna Walter
The coziest mattress ever! The Cozy.

After spending over 10 years trying to find a comfortable, yet supportive mattress my husband and I thought we were going to have to settle.
We had purchased many different types/brands of mattresses, including top of the line Tempurpedic and Serta. We were still waking with aches and pains and extreme stiffness.
I honestly thought it was just part of aging and maybe it wasn't even the mattress at all. Until one afternoon when I went into Harbor Springs Mattress Company, located in Traverse City.
The first thing I noticed was absolutely no odor. Not in the store or on any of the mattresses. All of our past mattresses off gassed for a time period and also had to be "broken in."
Pam was absolutely wonderful in explaining the different types of mattresses and how they were constructed. It was very refreshing to know that the mattress would not have an odor when delivered and it would feel exactly the way it felt on the showroom floor. Wow! Talk about a game changer!
I chose a soft cozy mattress (As my husband and I have a split king) and couldn't believe how great I felt after just one night.
I felt like I was suspended in a cloud and I woke with absolutely no aches or pains. The mattress supports me perfectly and I have zero pressure points.
My Cozy mattress literally cured my body from what I thought was arthritis.
My husband loved my side of the bed so much that he ordered the same exact mattress for himself.
We both look forward to going to bed every night and we sleep better than ever! There are many mornings that I wake in the same position that I fall asleep in. If you haven't tried a Harbor Springs mattress, I recommend you go to your nearest store to experience what's sleeping should be for everyone. We will be purchasing Harbor Springs mattresses for all of our guest rooms as well. Thank you Harbor Springs mattress company for making the most incredible mattresses ever. And, thank you for the wonderful experiences from first stepping into your store, to delivery to waking up every morning feeling our very best!

D
The Harbor Light
Douglas Gordon
Mixed Feelings

We purchased The Harbor Light king size, semi-firm mattress set 2 months ago, Obviously being only 2 months old it feels awesome. I will be able to write a real review in 5,10,15 years from now. That being said, We had 2 issues with the purchase. We had a bad experience with the delivery company Harbor Springs Mattress has commissioned to deliver their mattress. Without going into details, I will say Harbor Springs rectified the problem 100% and did so very promptly. The other issue is we were never told that the mattress weighs over 300lbs and we have to flip and or turn it every 3 months. No clue how that is going to happen. Hope it lives up to the hype.

R
The Harbor Light
Rick Rennie
The staff was right!

While shopping for a new mattress the patient and knowledgable staff at the Harbor Springs location told us the all natural materials and open coils would be a game changer as far as my night sweats went, they were spot on! Our Harbor Light mattress is so comfortable that I actually look forward to going to bed now and not waking up drenched. My sleep quality has been greatly improved.
I also love the fact that it is so durable and can be flipped and rotated. They even have a schedule recommended for it to ensure it remains at peak performance throughout it's life.

C
Trillium Mattress
Cathy Johnson
Bed of Roses

We were in search of a bed that we could both sleep comfortably on!! We saw the commercials and researched the company. That brought us to Traverse City where we met Pam!! Pam asked a bunch of questions and listened closely to what we had to say. My husband had injured his knee and had upcoming surgery. He also had hip pain. Pam suggested the Bed of Roses but had us try every mattress to really help us make the right decision! We have a winner! The mattress was key for recovery and provided my husband the rest he needed through his long rehab!! I love it as well, as do our two dogs!! Pam was great to work with!! Thank you, Pam!!

K
Trillium Mattress
Keith Williams
Awesome Purchase Experience

My wife and I decided that after 20 years, it was time to treat ourselves to a new mattress. We looked at a variety of retailers and a variety of types of mattresses and were struggling to make a decision. A friend suggested Harbor Springs Mattress to us and we are so glad they did.

During our first visit to the factory/showroom, we were met by Armin who took a lot of time explaining each mattress including their differences as well as their manufacturing process, as well as a tour of their factory. I was certainly impressed by their product but more so by the pride that Armin took in their product and employees. There was never a hard sell and we were encouraged to take as long as we wanted to test the various mattresses and Armin patiently and thoroughly answered all of our questions. Even though we didn't purchase on that first visit, Armin was very friendly and positive.

After that visit, anything we looked at paled in comparison to what we saw at Harbor Springs Mattress. Our second visit we met Dar who, again was patient, knowledgeable and encouraged us to spend as much time as we needed exploring the different products and explaining the differences to us. The time we spent at that visit convinced us to purchase the Trillium which felt like the most comfortable mattress I have ever been on.

The delivery process was outstanding with Armin personally delivering our mattress and going through the proper procedures to get the most out of our purchase.

Throughout the process I was impressed with the quality of the product but just as importantly, the obvious pride that Armin and Dar, as well as the employees that we met, took in the Company and product.

We love the fact that the mattress can be flipped to extend its life as well as the organic materials. The mattress topper is truly a great addition to the mattress adding a luxury layer to an already outstanding mattress!

We've only had the mattress for a few days but the sleep experience has been great.

Highly recommend Harbor Springs Mattress!

B
The Harbor Light
Bruce Potter
Simply the Best Crafted Mattress

I have recommended Harbor Spings Mattress Company to both my parents and also a co-worker; both of whom purchased a mattress on my recommendation and absolutely love their mattress .

Finally, in November 2023, my husband and I decided it was our turn to order one. We went to the Rochester show room and had a lovely time checking out all our options. Jen was very helpful and answered all our questions; The hardest part was deciding on which mattress we liked best! We settled on the Harbor Light in soft and couldn’t be happier, it was beautifully crafted and carefully delivered. Was it worth the wait? Absolutely.
There is a reason we tell everyone to stop looking elsewhere and start with Harbor Springs Mattress Company, good sleep is priceless .

Shannon Alden & Bruce Potter

Fabulous Trillium!

We purchased a king size Trillium mattress and box spring for our new home, and we love it! It is well built and very comfortable. We are getting a solid night's rest, along with some much-deserved naps along the way. After visiting the manufacturing facility, we really gained a strong appreciation for the quality commitment of Harbor Springs Mattress Company! The spirit of the decorations at the HSMC facility is excellent! It adds so much to the community spirit. We highly recommend this fine company, its excellent products, and its devoted team members.

C
Trillium Mattress
Corrine Olson
Trillium love deserves 5 stars

We love our new mattress the Trillium!!
My husband & I went from a queen size bed to a king.
We were on a mission to find a mattress that we could get our best sleep on. It’s a pretty big deal when you think about spending 7-8 hours a night sleeping in it. Also a commitment when you spend money on a product you plan to keep for 20 years. Not to mention buying all the bedding that you need to sleep with as well.
We had seen the commercials for Harbor Springs Mattress & it had also been recommended to us.
We shopped at the Traverse City store and Pam was our salesperson. I went in there thinking after what I studied online was I wanted the Bed of Roses. Pam asked questions about our sleep positions, had me try almost every mattress in there and would ask me questions about my experience. After testing out several, I fell in love with the Trillium. It is a perfect match.
We have only had it a week but I can tell you it was worth the wait. I look forward to bedtime and have been sleeping quite comfortably.
We also purchased pillows, mattress protectors, blanket, duvet & bedding from the store. We are very happy with that as well.
Thank you so much Pam for your time, patience & knowledge to help us make our decision on purchasing the Trillium & bedding accessories!!

N
The Bed of Roses
Nancy Brady
A great night's rest!

My husband and I purchased our Bed of Roses Queen mattress from the Harbor Springs location this past July. It was delivered ahead of schedule, and we have been sleeping like babies since the first night. There were no odd smells to contend with; just unimaginable comfort. I immediately found myself waking up without the old back aches, and I no longer struggle to find a comfortable way to sleep. This bed has lived up to, and surpassed, all its advertised attributes. Well worth the investment.

C
The Harbor Light
Celeste W
Never knew one could feel this good!

Our new Bed of Roses is brillant! It makes for a good night’s sleep and an even better next day! No tossing and turning, no aches and pains. Not sure now why we waited so long to purchase ours, but glad we did!

N
The Harbor Light
Nancy Corey
Like sleeping on a cloud

I have never had a better night’s sleep as on your mattress! We visited your shop in Harbor Springs and were given a tour of the “back room” where all the magic takes place. We were very impressed with the process of constructing the mattresses and the professionalism exhibited! We ordered a mattress and it was delivered about 6 weeks later. We have a spiral staircase and getting it to the upstairs was no easy task but it was successful. Thank you for your wonderful product!

C
The Bed of Roses
Cathy Stockwell
It’s really like sleeping on a bed of roses without the thorns!

I purchased my mattress with my tax return 2023. Best purchase ever! No more waking up with an achey body no matter how long I stay in bed. I used to flop like a fish all night long. Now just like sleeping in luxury . Another great feature, besides being beautiful, we are keeping it local. Thank you so much for my amazing bed of roses. I will continue to share my experience with all of my friends.

P
The Harbor Light
Peggi Tucker
Harbor Light

Our Harbor Light mattress is welcoming and softly supportive the minute I get into bed. Wonderfully plush! Love it.

J
Trillium Mattress
Jim & Nancy Berryman
Well Worth It

My wife and I made the decision to replace our mattress this year. We found out it is not an easy task. After trips to various stores in our local market and reviewing mattresses on-line it only became more confusing as to which mattress would be best for us.
When we found the Harbor Springs Mattress Co., we discovered something different. Their mattresses are hand made one-at-time using natural materials. While it took us several trips to both Harbor Springs and Rochester, MI stores, we finally decided on their Trillium mattress. The quality of the mattress surpasses any mattress we’ve had in our 47 years of marriage. We could not have been more pleased.
Armen and his sales staff were knowledgeable about their products and their differences to the market. We never felt rushed to make a decision. Additionally, the customer service, delivery and follow-up were outstanding. We would highly recommend Harbor Springs Mattress. We’ve never had a better night's sleep.

M
The Moon Beam Mattress
Michelle Courval
Best sleep ever!!

We bought the Moonbeam mattress in the spring. We chose the Cali king size after sleeping on queen sizes for over 30 years. Our bedroom is only 12x12 so we spent some time making sure it wouldn’t overwhelm the space. It has been a real delight. Every morning one of us says to the other ‘isn’t that the best bed ever?!?’ We are in our late 60s and 70s. Should have bought it years ago. Thank you.

D
The Bed of Roses
Deborah Dombroski
Bed of Roses

We purchased the “Bed of Roses” Queen size in December of 2023. We love our new bed and it is so comfortable. Well worth the money.

Read Our Reviews

We are grateful to every single customer who has given us a referral, told their friends or given us a positive shout-out. Thank you.

Customer reviews
Customer reviews
Awesome Bed! Made just the way we like it. They did such a nice job for our house we had them make one for our boat. We now have the luxury of sleeping on a Harbor Springs Mattress in the house and on the boat. We have never slept better. Plus, they really want you to be happy. Too hard or too soft? They will come back pick it up and make it just right! You are the best!
— Mike and Linda Bartosh, Petoskey, Mi, Verified Buyer
Harbor Light Mattress, King, Soft
Customer reviews
“Best mattress ever. Have recommended often!”
— Kurt Wietzke, Petoskey, Verified Buyer
Front view of the Bed of Roses, luxury, all-natural and organic mattress
Bed Of Roses, Semi-Firm
Customer reviews
What a great buying experience! From being greeted warmly, to the non-pushy sales pitch, to prompt delivery, and mostly – a terrific bed! – an absolute delight! We’ll recommend you! Sincerely,
— Nick and Diane Dakins, Verified Buyer
Side view of Bed of Roses, luxury natural and organic mattress.
Bed of Roses Mattress, King, Soft

A Chiropractor's Testimonial

Watch the video below to hear Dr. Josh Pulver explain why he recommends Harbor Springs Mattress Co. beds to his clients.

The Chiropractor's Bed

Why Dr. Pulver loves Harbor Springs Mattaress Co. Beds

Play
Handwritten thank you note praising Harbor Springs Mattress for making a great bed.

Who doesn't love a handwritten thank you note?

Lois Steinberg is a nationally renowned Iyengar Yoga Teacher and Mentor. Because of Iyengar Yoga's focus on proper spinal alignment, Lois is a great judge of how supportive our mattresses are. It made our day to receive her note.

From Farm To Bedroom

A glimpse into our materials, their origin and our showrooms, where you can see, feel and even smell all of the ingredients that go into our natural mattresses.

Our Most Loved

Our Signature Bed of Roses Mattress